The inspiration IPT Call Center are the needs of our Partners.
The potential and innovation are the motor of our development.
Durable, multi-channel and effective bridges of communication is our specialty.
The essence of the activities of IPT Call Center is to provide comprehensive, unique and innovative contact center solutions.
Partnership relations are based on trust, reliability and professionalism in relation to our social and business environment.
We create individual and successful marketing models based on our experience supporting the development of our partners.
In the last year we made contact with more than 878 thousand customers.
We made 5 561 232 calls, total time conversations over 452 913 hours, which means that we talked more than half a century.
At that time, we received 128 290 calls a total talk time of more than 5 014 hours.
Number of printed and submitted documents we exceeds 12 300 pieces., While the total number of sent e-mails to more than 113 000 units!
“During the period of cooperation which started since January 2013, IPT may be known as a contractor competent, flexible and effective and fully matching our needs and expectations (…) always the foundation of cooperation with the call center is the integrity, professionalism, which are connected with commitment and ensure the quality.”
Prezes Zarządu, Inżynieria Personalna Sp. z o. o.
“The service is carried out in a professional manner with the participation of dedicated and experienced in the field of telephone consultants and competent Managers and Trainers sales. Professional approach translates into satisfying our sales results, so that we realize their business goals.”
Dyrektor Sprzedaży Publikacji Drukowanych, LexisNexis Polska Sp. z o. o.
“We note in connection with cooperation with IPT Call Center improving our efficiency – an increased number of visits patients and the ability to better manage our resources. Services provided by IPT Call Center are done properly with the highest standards (…) and with high attention to the safety of entrusted data.”
Dyrektor, NZOZ Medicus Dolnośląskie Centrum Laryngologii
“We certify that IPT CC has the appropriate hardware resources and system for telemarketing projects. We confirm that implemented by IPTCC service call / contact center have been performed properly to the highest standards with high attention to the objectives of Netia SA.”
Kierownik Kanału Home Working Telesales, Netia S. A.
“Services provided by IPT Call Center Sp. o.o. They provide us with the necessary support in the implementation of our strategy, sales and marketing. A key advantage of this cooperation is the individual approach of the call center, based on its rich experience and tendencies of their team to seek the best solutions tailored to our needs. These services are also supported by the skilful management of database resources at the disposal of IPT. I can safely recommend IPT Call Center sp. z o.o. as a professional and dignified command Partner in business.”
Wiceprezes Zarządu, RKB Sp. z o. o.
“We want to stress in this context that the effects of the activities of our partners are in line with our expectations and meet their requirements. Services are carried out with due diligence, with full attention to the continuity of business processes. Our supplier responds flexibly to the needs of SCM, meeting our expectations, the constant pursuit to achieve the highest quality standards. You have to pay attention to the professionalism and commitment to the effectiveness of the Group’s IPT in implementing new solutions.”
Koordynator Obsługi Klienta Leasingowego, Santander Consumer Multirent Sp. z o. o.
“The current high level of services provided by IPT Call Center allows you to issue an objective recommendation of the whole team.”
„On the basis of our cooperation, we can confirm the very high level of service and a huge commitment to the completed project training. We recommend IPT Call Center Sp. o.o. all those who want to invest in a professional level of its staff.”
Pełnomocnik Zarządu, Koncept Sp. z o. o.
“Polkomtel SA declares that IPT Call Center Sp. o.o. executes its services with due diligence in accordance with the quality standards and expectations of our customers. Polkomtel SA highly appreciates the experience and commitment IPT Call Center Sp. o.o. in the implementation of tasks.”
Regionalny Kierownik ds. Telemarketingu i Elektronicznych Kanałów Sprzedaży, Polkomtel S.A.
Special praise worthy way of teaching. Coach transmit knowledge in an accessible manner, making use real-life examples of business, with particular emphasis on skills training (…)The training cycle led in the form of workshops has been highly praised by the participants.
Pełnomocnik Zarządu ds. Persolnalnych, TIM S. A.
The company IPT duly performed their assigned tasks effectively supporting sales goals Santander Consumer Bank
Dyrektor Departamentu Marketingu, Santander Consumer Bank S. A.