Internet chat appears on most interactive websites and online stores, acting by a new, fundamental channel of communication with the customer. This communication channel used in the sales process and support for building a relationship with the Internet. It allows you to carry on a conversation with a potential client during his visit to our website. The application allows you to define sales targets and measure the conversion rate.
- Immediate communicated customer with your brand,
- Control of a conversation,
- The ability to perform a variety of other tasks at the same time,
- Cheaper solution than a phone call,
- Not embarrassed,
- It provides anonymity.
The benefits of the operation of the chat:
- Control of incoming traffic,
- Active inviting conversation,
- Increase customer satisfaction – a powerful tool to support them,
- Increase competitive advantage in the industry,
- Joining a group of innovative entities using innovative solutions.